Frequently asked questions

What is the seating capacity of the Cynthia Woods Mitchell Pavilion?

The Pavilion can accommodate up to 16,500 people, with a combination of reserved seating under the canopy and general admission lawn seating.

Can I bring outside food and drinks into the Pavilion?

Outside food and beverages are generally not allowed, but patrons may bring one factory-sealed plastic bottle of water per person. Specific rules may vary by event, so it’s best to check beforehand.

Are lawn chairs allowed in the general admission area?

Yes, low-profile lawn chairs are permitted in the lawn seating area. Chairs with legs taller than 12 inches are not allowed, but chair rentals are available on-site for convenience.

What is the best way to purchase tickets for an event?

Tickets can be purchased online through the Pavilion’s official website or authorized ticketing platforms like Ticketmaster. Tickets are also available at the Pavilion Box Office during regular hours.

Is parking available, and how much does it cost?

The Pavilion offers both free and paid parking options. Free parking lots are located within walking distance, while paid preferred parking is available closer to the venue. Parking fees vary by lot and event.

What is the bag policy at the Woodlands Pavilion?

Bags must adhere to the venue’s size restrictions, and clear bags are recommended to expedite security checks. All bags are subject to inspection upon entry. Specific event-related questions may be handled by Ticketmaster phone agents if you have any further queries.

Are children allowed, and do they need a ticket?

Children are welcome at the Pavilion. Generally, children under a certain age (commonly two years old) may attend for free if seated on a parent’s lap. However, specific event policies may vary.

What happens if it rains during an event?

The Pavilion is an outdoor venue, and most events proceed rain or shine. Guests in lawn seating are encouraged to bring ponchos or raincoats, as umbrellas are not permitted.

Are there any food and beverage options available at the Pavilion?

Yes, the Pavilion offers a variety of food and beverage options, including snacks, soft drinks, alcoholic beverages, and full meals. Multiple concession stands are located throughout the amphitheater, and there are also premium dining options for people in specific seating areas.

Is the Cynthia Woods Mitchell Pavilion accessible for individuals with disabilities?

Yes, the Pavilion is fully ADA-compliant. There are accessible seating areas, elevators, ramps, and restrooms available. Patrons with disabilities can also request assistance from venue staff if needed. Be sure to check event-specific details for any additional accessibility accommodations.

Does the venue offer group sales?

Ticket-related questions may be handled by Ticketmaster phone agents and ticket center sellers. The Pavilion does offer group sales for 20 or more are available at most performing arts events. Although contemporary events do not allow group purchases.